Privacy Policy - Speech Publications

Speech Publications ("we", "us", "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and purchase books from our online store.

1. Information We Collect

Personal details: Name, email address, and phone number
Shipping and billing address
Payment information (processed securely via Razorpay; we do not store your card/UPI details)
Order history and purchase details
Browsing behavior and cookies (to improve website experience)

2. How We Use Your Information

To process and confirm your orders
To arrange shipping and delivery of books
To send order updates, invoices, and customer support communication
To send marketing emails and newsletters about new releases and offers (only if you have opted in; you can unsubscribe anytime using the link in our emails)
To improve our website and services based on browsing patterns

3. Data Sharing

We do not sell or rent your personal information to third parties. We only share your data with:

Razorpay, our payment gateway partner, to process payments securely
Courier/logistics partners, solely for the purpose of delivering your order

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your cart items, and analyze site traffic. You can disable cookies in your browser settings, though this may affect some website functionality.

5. Data Security

We implement reasonable security practices, including SSL encryption, to protect your personal information from unauthorized access, alteration, or disclosure, in accordance with the Information Technology Act, 2000 and the SPDI Rules, 2011.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at speechpublications@gmail.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact Us

For any privacy-related questions, please contact us at speechpublications@gmail.com.