Returns Policy

1. Eligibility for Returns

We accept returns within 7 days of delivery, provided the book(s) are unused, undamaged, and in original packaging.

2. Non-Returnable Items

• Books with broken or opened packaging/shrink-wrap
• Books purchased on sale or clearance
• Personalized or custom-order books
• Digital or e-books

3. How to Request a Return

To initiate a return, please contact us at speechpublications@gmail.com with your order number and reason for return within 4 days of receiving your order.

4. Refund Process

Once your returned item is received and inspected, we will notify you of the approval status. Approved refunds will be processed to your original payment method via Razorpay within 5-7 business days.

5. Damaged or Wrong Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product for a replacement or refund.

6. Return Shipping Costs

If the return is due to a damaged, defective, or incorrect item, Speech Publications will bear the return shipping cost. For returns due to any other reason, the customer will be responsible for return shipping charges.